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OpenAI now lets teams make custom bots that can do work on their own
AI Close AI Posts from this topic will be added to your daily email digest and your homepage feed. Follow Follow See All AI News Close News Posts from this topic will be added to your daily email digest and your homepage feed. Follow Follow See All News OpenAI Close OpenAI Posts from this topic will be added to your daily email digest and your homepage feed. Follow Follow See All OpenAI OpenAI now lets teams make custom bots that can do work on their own The new workspace agents can perform tasks like reporting on product feedback on their own in the cloud. The new workspace agents can perform tasks like reporting on product feedback on their own in the cloud. by Jay Peters Close Jay Peters Senior Reporter Posts from this author will be added to your daily email digest and your homepage feed. Follow Follow See All by Jay Peters Apr 22, 2026, 8:09 PM UTC Link Share Gift Image: Cath Virginia / The Verge Jay Peters Close Jay Peters Posts from this author will be added to your daily email digest and your homepage feed. Follow Follow See All by Jay Peters is a senior reporter covering technology, gaming, and more. He joined The Verge in 2019 after nearly two years at Techmeme. OpenAI is giving users of its Business, Enterprise, Edu, and Teachers plans access to cloud-based “workspace” agents available in ChatGPT that can perform business tasks. In its blog post , OpenAI gives examples of agents like one that finds product feedback on the web and sends a report in Slack and a sales agent that can draft follow-up emails in Gmail. These new agents follow increasing interest in agents across the AI landscape, especially after OpenClaw — the AI agent formerly known as Clawdbot and Moltbot that touts itself as the “AI that actually does things” — went viral . OpenClaw founder Peter Steinberger now works for OpenAI . OpenAI is also facing increased competition from Anthropic, which offers its own Claude Cowork agent that can complete tasks for you using files from your computer, as well as a separate platform for making autonomous agents . OpenAI’s new workspace agents can be shared within organizations, “so teams can build an agent once, use it together in ChatGPT or Slack, and improve it over time.” The company says that the agents are designed to “gather context from the right systems, follow team processes, ask for approval when needed, and keep work moving across tools.” However, the agents could signal the end of OpenAI’s “GPTs,” which are custom chatbots the company announced in 2023 . The company says that workspace agents are an “evolution” of GPTs and that “GPTs will remain available while teams test workspace agents with their workflows.” Sometime soon, OpenAI will also “make it easy to convert GPTs into workspace agents.” When reached for comment, OpenAI spokesperson Taya Christianson pointed back to the blog post but didn’t share additional information. Follow topics and authors from this story to see more like this in your personalized homepage feed and to receive email updates. Jay Peters Close Jay Peters Senior Reporter Posts from this author will be added to your daily email digest and your homepage feed. Follow Follow See All by Jay Peters AI Close AI Posts from this topic will be added to your daily email digest and your homepage feed. Follow Follow See All AI News Close News Posts from this topic will be added to your daily email digest and your homepage feed. Follow Follow See All News OpenAI Close OpenAI Posts from this topic will be added to your daily email digest and your homepage feed. Follow Follow See All OpenAI Most Popular Most Popular Anthropic’s most dangerous AI model just fell into the wrong hands Framework is building a better couch keyboard because everyone hates the Logitech one Sony’s PlayStation 5 is $200 off for the first time since December Behind the unraveling of Dan Crenshaw Powerplay 2: Logitech made its magic mousepad cheaper instead of better The Verge Daily A free daily digest of the news that matters most. Email (required) Sign Up By submitting your email, you agree to our Terms and Privacy Notice . This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Advertiser Content From This is the title for the native ad
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- Follow Follow See All OpenAI OpenAI now lets teams make custom bots that can do work on their own The new workspace agents can perform tasks like reporting on product feedback on their own in the cloud.
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