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Apple agrees to pay iPhone owners $250 million for not delivering AI Siri

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Apple agrees to pay iPhone owners $250 million for not delivering AI Siri
Published: May 05, 2026 at 21:18 | Source: theverge.com
Tech Close Tech Posts from this topic will be added to your daily email digest and your homepage feed. Follow Follow See All Tech AI Close AI Posts from this topic will be added to your daily email digest and your homepage feed. Follow Follow See All AI News Close News Posts from this topic will be added to your daily email digest and your homepage feed. Follow Follow See All News Apple agrees to pay iPhone owners $250 million for not delivering AI Siri The proposed settlement in a class action lawsuit will get some cash back to people who bought the iPhone 16 lineup and the iPhone 15 Pro. The proposed settlement in a class action lawsuit will get some cash back to people who bought the iPhone 16 lineup and the iPhone 15 Pro. by Emma Roth Close Emma Roth News Writer Posts from this author will be added to your daily email digest and your homepage feed. Follow Follow See All by Emma Roth May 5, 2026, 9:18 PM UTC Link Share Gift Image: Cath Virginia / The Verge Emma Roth Close Emma Roth Posts from this author will be added to your daily email digest and your homepage feed. Follow Follow See All by Emma Roth is a news writer who covers the streaming wars, consumer tech, crypto, social media, and much more. Previously, she was a writer and editor at MUO. Apple has agreed to pay $250 million to settle a class action lawsuit that accused it of misleading customers about the availability of its Apple Intelligence features. The proposed settlement would apply to people in the US who purchased all models of the iPhone 16 and the iPhone 15 Pro between June 10th, 2024 and March 29th, 2025. People who submit qualifying claims can receive $25 for each eligible device, “which may decrease or increase up to $95 per device, depending on claim volume and other factors,” according to Clarkson Law Firm , the legal team behind the class action lawsuit. The settlement will resolve a 2025 lawsuit , alleging Apple’s advertisements created a “clear and reasonable consumer expectation” that Apple Intelligence features would be available with the launch of the iPhone 16. The lawsuit claimed Apple’s products “offered a significantly limited or entirely absent version of Apple Intelligence, misleading consumers about its actual utility and performance.” In a statement to The Verge , Apple spokesperson Marni Goldberg said the company “resolved this matter to stay focused on doing what we do best, delivering the most innovative products and services to our users.” You can read Apple’s full statement at the bottom of this article. Related John Ternus’ first big problem is AI Apple lost the AI race — now the real challenge starts Apple previewed a series of AI-powered features coming to its iPhones during its June 2024 Worldwide Developers Conference, including a more personalized Siri. But when the iPhone 16 launched in September, Apple labeled it as “built for Apple Intelligence,” as it lacked many of the capabilities it teased months earlier. Instead, Apple gradually rolled out its new AI features, including Image Playground, Genmoji, and a ChatGPT integration in Siri. The company also delayed the launch of its more personalized Siri , which is now expected to arrive later this year. Last April, the National Advertising Division recommended that Apple “discontinue or modify” its “available now” claim for the Apple Intelligence page on its website. Apple also pulled an iPhone 16 ad showing actor Bella Ramsey using the AI-upgraded Siri. Apple denied any wrongdoing. Here’s the company’s full statement: Since the launch of Apple Intelligence, we have introduced dozens of features across many languages that are integrated across Apple’s platforms, relevant to what users do every day, and built with privacy protections at every step. These include Visual Intelligence, Live Translation, Writing Tools, Genmoji, Clean Up and many more. Apple has reached a settlement to resolve claims related to the availability of two additional features. We resolved this matter to stay focused on doing what we do best, delivering the most innovative products and services to our users. Follow topics and authors from this story to see more like this in your personalized homepage feed and to receive email updates. Emma Roth Close Emma Roth News Writer Posts from this author will be added to your daily email digest and your homepage feed. Follow Follow See All by Emma Roth AI Close AI Posts from this topic will be added to your daily email digest and your homepage feed. Follow Follow See All AI Apple Close Apple Posts from this topic will be added to your daily email digest and your homepage feed. Follow Follow See All Apple News Close News Posts from this topic will be added to your daily email digest and your homepage feed. 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  • The proposed settlement in a class action lawsuit will get some cash back to people who bought the iPhone 16 lineup and the iPhone 15 Pro.

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